J'ai envoyé un mail à propos de ma commande soit-disant "envoyé" mais annuler sur mon compte bancaire et voici ce que HMV me répond:
"I am sorry to hear that the 'True Grit' Blu ray disc has not been delivered yet.
We sent this item to you on the 20/06/2011. Most items do arrive within 5 to 7 days from us posting them to you. Having said that, delays do sometimes occur within the mailing system, and we would ask that you wait a total of 21 days for the delivery to be made.
The last estimated date of arrival for this package is the 11/07/2011.
If you do not receive the item by this date and your local sorting office is unable to assist you, please send us an e-mail and we will be glad to take further actions. Please let us know if you have further enquiries."
Réponse automatique? Ou alors c'est vrai mais je serai à nouveau débité, une fois le paquet reçu?
Bref, j'espère le recevoir d'ici la...